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hotline Reiselust 2017

Informations

Terms & Conditions

Unser Büro-Team

Contact Address

August Kiel Reisen (Travel) GmbH
Motor Coach Tour Company
Pappelallee 5
D-36132 Eiterfeld-Arzell

Germany
Tel.: +49.6672-204
Fax: +49.6672-7915

E-mail: bus@kielreisen.de
http:      www.kielreisen.de

How To Make Your Reservation
For any request and reservation please fax full name of your Agency, address and number of participants expecting. Kiel Travel will give you a deposit due date up to which time space is tentatively held.

Tour Cost
All net rates given by Kiel Travel are in Euro and based on cost, tariffs, charges and tax as of present time September, 2013 up to the end of 2014 - and become subject to change without notice in case of rate changes by suppliers.

Not Included
Air fares to the tour arrival points and from tour ending points as well as airport flight taxes, fees, etc. All items of a personal nature and items not included on regular menus, wine or liquor unless otherwise indicated. Health-, accident-, baggage- or tour cancellation-insurance. The tour cost of any package does not cover expenses if a passenger leaves the tour at his own volition, or due to illness or as consequences of an official action by any European government of its country visited.

Reservation & Payment
With each booking a deposit is due of Euro 50,00 per person and final payment is required 30 days prior each arrival date by Swift Wire/ BIC-Code to Kiel Travel, unless otherwise agreed in booking contract. Any booking without full payment at this time may be subject to cancellation without notice.

Cancellation Policy
Should it become necessary to cancel your booking, given notice must be made in writing directly to Kiel Travel. The following charges will apply after booking confirmation, unless otherwise agreed in contract:

Number of days                                  Cancellation fees in %
prior arrival date                                 of total land tour cost           

...................                                     .........................

31          days and more                      free of charge
30 – 15 days                                         35%
14 – 07 days                                         60%
06 -  01 days                                         85%
        no show                                       100%

The tour arrival date constitutes the date indicated on our confirmation. Cancellation fees also apply to accommodation extensions reserved prior or after the tour. Kiel Travel strongly recommends to purchase a Tour Cancellation & Interruption Insurance at home and time of booking.

Bank Address For Payment

Sparkasse Huenfeld, Germany
BIC: HELADEF1FDS
IBAN: DE 36 5305 0180 0072 0031 45                            

Travel Documents

For all tours a passport is required and must be valid for at least six months after tour ends in Europe. Kiel Travel can not hold responsible for required visas, permits, health requirements or any other documents requested by European laws.

Itineraries

Deviations to planned itineraries as shown may occur although every effort has been made to keep itineraries as presented. However, in such cases we make sure locations visited and excursions taken will be of similar. There will be no refund for such itinerary change. Kiel Travel also reserves the right to substitute itineraries, hotels and other included services due to conditions beyond control.

Diets

Every effort will be made by Kiel Travel with meals and menus to meet international taste. Please advise of any specific dietary consideration and everything will be prepared by hotels being used.

Electricity

Most hotels in Europe supply 220 volts. If customers wish to take along their own hair dryer, an electric razor, etc., a volt transformer and/ or an adaptor will be needed.

Tour Director & Driver

Customary gratuities to an experienced and English-speaking Tour Director throughout land and to a well-trained motor coach driver are not included and are subject to clients´ satisfaction at end of tour with services received.

Smoking Policy

On all motor coaches smoking is not permitted. However, each day en route various stops are available for sightseeing or taking photos providing opportunities for smokers.

Responsibility

All package tours represent the entire agreement between tour participants and Kiel Travel as the Incoming Motor Coach Tour Operator and will be responsible to all tour members for supplying a modern motor coach with all facilities and accommodation as described in itineraries. All services which are part of each tour, except where such services can not be supplied because itinerary has been changed due to delays or other causes of any kind or nature behind our control. In those cases we will do our very best to supply comparable accommodations and services using an appropriate itinerary. There will be no refund in such cases. The responsibility of Kiel Travel and of its representatives is strictly limited to the performance of services as shown in our itineraries. Accommodations, boat cruises, tickets, vouchers or receipts issued are subject to terms and conditions specified by independent contractors. Kiel Travel can not hold responsible for any criminal conduct by third parties and hold free of responsibility for any injury, damage or loss resulting from any cause including strikes, fire, acts of government or authorities, riots, theft, epidemics, medical or custom regulations, quarantines, delays or changes in schedules. Moreover, no refund can be made by Kiel Travel for missed meals, excursions, sightseeing or for any other missed services which is part of the itinerary.

(copyright by H. Ackermann)

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